Shipping policy
Shipping Policy (MyBrickOutlet)
1. Order delivery time
Most orders arrive in about 7 to 10 business days after you place your order.
2. Processing time
We usually pack and ship orders in 1 to 2 business days.
3. Tracking
When your order ships, we will email you a tracking number.
4. Shipping costs
Shipping costs are shown at checkout.
5. Delays
Sometimes shipping can take longer because of weather, holidays, or carrier delays. If that happens, we will do our best to help.
6. Wrong address
Please double check your shipping address at checkout. If the address is wrong, your package may be delayed or returned.
7. Lost or missing packages
If tracking says “delivered” but you do not see your package
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Check your mailbox and front door
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Ask neighbors or your building office
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Wait 24 hours
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Contact us and we will help
8. Contact
If you have questions, email us at mybrickoutlet@gmail.com with your order number.